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Author Topic: • New Customer Service Feature  (Read 1824 times)
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Avour
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« on: March 15, 2007, 11:07:29 pm »

IEntertainment is proud to announce that we now have a telephone line for you, our customers. It's Customer Support, Technical Support and General Support line for situations that our Lead Game Masters are unable to assist you with directly.

Dial (888) 442-7555 - This is a free call for people within the United States.
We will then get back to you either by phone (only available to people inside the United States) or by email within the next working day or two.

Extension 1 - Customer Service and Accounts Department
Extension 2 - Technical Service
Extension 3 - General Service (all other non-in-game related issues)

You will be able to record a message, then that message is emailed to IEntertainment. Please remember to speak clearly and include your name (spelling if it's a unique name) game that you play, your account name (spelling if it's a unique name), and a brief run down of your situation.

Please note: that this is not for direct "I lost an item" or "I need assistance in game" issues. Please contact our Lead Game Master, Tamara Bryan (AKA Forum alias - Avour) for such issues using the gamemaster@helbreathusa.com email.
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chris
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« Reply #1 on: March 16, 2007, 01:21:19 pm »

nicee
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um are u guys missing the point here? He SEES WOLFS WORDS, its a crusade, you cant see enemy chat!?
White Rabbit
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« Reply #2 on: March 21, 2007, 10:48:01 pm »

does this number go directly to you home answering machine? Woot

just kidding. I'll do my best to resist the urge of calling to leave lued or adult messages Tongue
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Avour
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« Reply #3 on: March 22, 2007, 01:00:07 am »

The messages don't get sent to me. I'm specific to Helbreath, there is no Helbreath option Wink
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chris
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« Reply #4 on: March 28, 2007, 07:11:20 pm »

i wonder how many prank calls ur gunna get
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um are u guys missing the point here? He SEES WOLFS WORDS, its a crusade, you cant see enemy chat!?
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